Returns Policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

If you receive your item and it is damaged or defective, please send us photos to the email below and we will happily get this resolved.

To start a return, you can use our returns centre to start it automatically by clicking here or contact us at support@inceptdesign.co.uk with your order number, name, reason for return and if you would like an exchange or refund.

Refunds are processed within 5 working days.